Family EdTech - Williamsburg

For families with Educational Technology questions please contact your Williamsburg Middle School Instructional Technology Coordinator (ITC) in the EdTech Office, room 222.

Parent Educational Technology questions and concerns, may include:

Teaching and Learning
Assessment
Learning and Research Tools
Assessment
Collaborative Learning
Portfolio Design
Software Usage
Student Devices
Using Instructional Resources such as:
- Google Apps for Education
- Microsoft Office 365
- Canvas
Using Web-Based Teaching Tools

Keeping Your iPad Updated & Well Maintained
- To help prepare students for a successful start to the school year, students and families are asked to ensure students have the tools and connectivity that will be needed. If you currently have an APS issued iPad at home, please help our Educational Technology team prepare devices to receive county updates by doing the following once per week until school starts:
  - Plug the iPad into an outlet.
  - Turn the iPad on (or restart it) and let it boot up.
  - Login to ensure it connects to the internet at that location.
  - Launch Google Chrome and visit the WMS website to ensure the internet is connected on the iPad.
  - Leave the iPad on and connected to the internet for at least 30 minutes.
  - After 30 minutes, the iPad may be shut down.
  As the school year proceeds, student issued devices will receive updates that will include regular security and usability updates that will benefit daily instructional use.

Student Technical Support

All student technical support requests should be submitted to the APS Help Desk via their TA Teacher. Please encourage students to see their TA Teacher for support in submitting an APS Technical Support Ticket for their technical issues. This includes all hardware, software, and networking issues, and for all student issued devices and account issues including user names and passwords, Canvas, Microsoft, Google Apps for Education, and StudentVue.